What features should property management software include?+
Modern property management software should include accounting (GL, AP/AR, bank reconciliation), tenant and owner portals with native mobile apps, online rent and CAM payments, maintenance work-order management, lease administration with critical-date tracking, marketing and leasing tools, owner and investor reporting, integrations (QuickBooks, Xero, Stripe, Plaid) and an open API. AI-assisted features for lease abstracting and automated workflows are now standard expectations.
Does Pickspace support both residential and commercial properties?+
Yes. Pickspace ships with vertical templates for residential multi-family, single-family rentals, commercial office, retail/shopping centers, industrial, mixed-use, medical office, coworking and self-storage. Each template includes the right lease clauses, recovery pools, GL accounts and KPIs out of the box, so you can run a mixed portfolio in one system.
Which integrations does Pickspace offer?+
Native integrations include QuickBooks Online, Xero, HubSpot, Salesforce, Stripe, Plaid, Mailchimp, Slack, Brivo, Kisi and listing sites (Zillow, Apartments.com, Realtor.com). Anything not native can be built against the documented REST API and webhooks, or wired through Zapier and Make.
Is there a mobile app for tenants and on-site staff?+
Yes — native iOS and Android apps for tenants, owners and operations teams. The tenant app handles rent payments, work orders with photos, announcements and document access. The staff app supports mobile dispatch, inspections with photo evidence, and offline-tolerant fieldwork.
How does Pickspace handle accounting?+
Pickspace includes a full accrual or cash GL with property-level chart of accounts, AP/AR, bank reconciliation, journal entries with locks, recurring billing, 1099 reporting and audit trails. It syncs natively two-way with QuickBooks Online and Xero, and enterprise customers can export to Yardi, MRI or NetSuite-compatible GL formats.
How is AI used in Pickspace?+
AI is embedded across the platform: lease abstracting (PDF in, structured fields out in under 2 minutes), natural-language portfolio queries, automated CAM reconciliation narratives, predictive renewal risk scoring, suggested replies to tenant messages, and automated investor-update drafting. It's included in the platform — not a separate AI add-on module.
Can Pickspace be white-labeled?+
Yes. The white-label tier lets property managers, asset managers and family offices deliver the tenant portal, owner portal, mobile apps and email communications under their own brand. See our white-label property management software page for details and partner economics.
How long does implementation take?+
Typical mid-market deployments go live in 4–8 weeks: data migration from your current PMS (Yardi, MRI, AppFolio, Buildium or spreadsheets), lease abstracting (AI-assisted), GL mapping, payment setup, user training and a 30-day hyper-care window. Smaller portfolios can be live in under 2 weeks; larger enterprise rollouts use a phased property-by-property approach.
Is Pickspace secure and SOC 2 compliant?+
Yes. Pickspace operates under SOC 2 Type II controls with SSO/SAML, granular role-based permissions, full audit logging, encrypted data at rest and in transit, and SLA-backed uptime. Backups are encrypted and geographically redundant. Penetration tests are run annually.
How does pricing work?+
Pickspace publishes transparent per-unit pricing with no per-user fees on the core platform and no separate modules for portals, mobile apps or AI. Mid-market and enterprise contracts include implementation, integrations and dedicated CSM. See the pricing page for current tiers or book a demo for a custom quote.